HDA

Team Facilitation – Manufacturing Industry

Business Context

One of the world’s leading producers of fast-moving consumer goods develops global strategies at the Düsseldorf Head office. The various operating regions are then required to interpret and implement these strategies, taking into consideration individual issues and context.

Business Issues

The global HR strategy was delivered in the form of a series of OGSAM tables relating to key business issues.  These tables specify the Objectives, Goals, Strategies, Activities and Measurements to address key issues.  A subsequent HR conference presented these strategies with an explanation of the OGSAM approach.

The Director of HR UK & Ireland wished to engage his management team in the translation of the global HR strategies, while also engendering team working and motivating the team to engage with the strategies.  He chose to meet these objectives through a workshop.

Business Value Obtained from a facilitated workshop

The 2-day workshop comprised of three hours of activity on the first afternoon based around a team building approach.  This was followed by six hours of activity on the following day to translate the global strategy.

As a result of the first phase of the workshop:

• The team identified areas where they could work more effectively together and also behaviours which would enable this.

• New team members were integrated.

• The team gained an understanding of the need to recognise the specific issues of the various sites. 

• The team highlighted that their regular management could be used more effectively to encourage ownership of and focus on key issues as well as using the considerable expertise in the team.

During the second phase the team focused on the global strategies and developed their own strategies and activities to deliver them.  The team identified process and systems issues that need addressing if UK & Ireland are to contribute effectively to the global strategy and the demands for change.  Involvement in the development of their own OGSAMs enhanced team motivation to deliver the strategies as well as encouraging a greater understanding of how the team can influence the corporate centre, add value, and also demonstrate that value to their business customers both locally and in Düsseldorf.

Business Outcomes

The generation of the UK & Ireland OGSAMs will focus the attention of the HR team on delivery that will contribute to the global HR strategy and the corporate change agenda. 

In addition, the team is more focused on cost efficiency and the areas in which the can add value to the business.