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HDA OVERVIEW
HDA Case Studies

Organisational Restructuring and Career Transition / Outplacement Support – IT within Financial Services

 

Background

A world leader in Investment Management transferred a number of both project management and technical functions within their IT department to India.  As a result of this restructure a number of roles within the UK became redundant.  Initially impacting approximately 100 roles, through redeployment and natural attrition the actual number of impacted employees reduced to circa. 30 staff with levels ranging from Director to Graduate Trainee.

HDA Project

1.  Support to HR for delivery of the ‘At-Risk’ individual meetings with staff.

HDA partnered with the responsible HR Director to both facilitate and provide consultation within a mini workshop for the HR managers.  This HR team support workshop covered the optimal approach by HR to individual discussions with each employee, including how to handle emotional reactions and difficult questions.

2.  Design and Delivery of the Career Transition Programme

HDA and the HR team worked together to ensure the most appropriate programme was provided to each individual.  Initial thoughts around two options for an employee to select from i.e. retraining/acquiring new skills or career transition support were brought together under the umbrella of the Tailored Career Transition Programme.  This gave all staff a combined approach by being giving access to the Career Transition Support relevant to their level within the organisation whilst also having the opportunity to utilise some of the programme for training purposes.  Administration was also simplified as the responsibility was removed from the client and managed entirely by HDA.

Components of the programme were delivered as follows:-

HDA Overview – an HDA Career Coach presented an overview of the support being provided to the employees split across two sites, partnering with a specialist in IT Recruitment.

Introductory 1:1 meetings – all impacted staff were invited to an individual meeting prior to the start of their programme.  As the leaving dates were staggered, this presented an ideal opportunity to cover the following:-

• the support programme and what it meant to them personally
• how they were feeling about their situation
• external factors to consider
• initial thoughts for the future
• appropriate timing for the start of their programmes

The programmes –for the majority of the staff, the programmes were based on 3,4 or 6 career coaching meetings which could be exchanged for attendance at HDA workshops or a Psychometric Assessment.At the first meeting, the decision was made as to whether the individual would progress further with the career transition programme or seek re-training opportunities.If the latter, the HDA Online Consultants would assist them in researching the most appropriate course and make the necessary arrangements.With both options, they still had access to the resources contained within the HDA client website for 6 months and telephone/email support from the Online Consultants for 3 months post their final 1:1 meeting

Senior Managers were supported via the 3 month Flexible Access Programme giving unlimited access to all of the HDA resources for the duration of their programme.

3. Communication

HDA enjoyed an extremely positive working relationship with the HR team, working closely together to ensure the needs and best interests of each employee were met.  Flyers were circulated for each activity, and proactive calls were made to individuals around their projected programme start times.  This re-emphasised the commitment the Company had for the support provided by HDA to the individual through their career transition.  Regular status reports of take-up were also provided to HR.

Outcomes

Of the 30 staff, only 2 decided not to take up the programme with 1 of these having transferred to India and 4 have utilised some of their programme for acquiring new or enhancing existing skills.  Respondents to an interim ‘mini’ survey indicated favourably that the service offered by HDA had been of great use to them and that HDA were able to adapt to their own personal needs.

 

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For further information: call 08452 60 95 40 or email info@hda.co.uk

To discuss potential HDA contributions, please contact us at email: info@hda.co.uk