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HDA OVERVIEW
HDA Case Studies

Coaching – Hotel & Catering

 

Business Context

The task of hiring a new Chief Executive, from a pool of 2 internal applicants, to run this expanding and exclusive (UK) based, private boutique hotel chain using a fair (and measurable) recruitment and selection process, whilst retaining the loyalty of the unsuccessful candidate. 

Business Issues

To devise and implement a fair selection process based upon the goals, objectives and strategic direction of the business as a whole in the most timely, effective, robust and cost efficient manner.  Also to advise on revised remuneration package and benefits of the new Chief Executive.

Business Value Obtained from Coaching

A partnership approach was used to create and implement a new selection process which can be used again in the future.  In addition, key talent was retained within the organisation.

Business Outcomes

As a result a new Chief Executive has been appointed and the unsuccessful candidate is currently still remaining loyal to the company.

 

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