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HDA Case Studies

Team Facilitation / Talent Engagement – Media

 

Business Context/Objectives

The client is a global leader within the music industry. The organisation’s HR team have monthly catch up / review meetings with approximately 30-40 people, in both temporary and junior level roles.  These meetings focus on both broad and specific career development / life-skills discussions, with a view to driving continuous improvement within the organisation.  In these discussions the HR team are frequently asked to provide careers and CV advice.

The organisation were keen to equip the HR team with the skills required to hold these conversations effectively, thereby providing beneficial guidance for their target audience at the transactional level, whilst at the same time contributing to the ongoing development of the HR team itself – in particular the development of their own coaching self-awareness and skills.  HDA was invited to provide an effective development intervention, an outline of which is detailed below.

HDA Approach

After discussions with HR to further define their key objectives, HDA decided that the best approach would be to run a half-day developmental event, facilitated by a HDA consultant who both has significant experience working with HR teams to enhance their performance, and who is also an expert on how individuals at all levels can best enhance their personal career prospects. The session focused on the following areas:

• CV Writing - focusing on principle questions that need to be answered, best practice and example CVs;
• Interview Preparation - focusing on knowing about the interview/job, key questions individuals should ask, typical questions they may be asked, the importance of having YOUR story, tools for answering these questions;
• Effective Networking & Personal Branding - why it is important? How to? Tools for effective networking, assessing and enhancing your personal brand; and
• Coaching skills development - focusing on what exactly coaching is, Active listening, GROW model, Giving/receiving feedback, stakeholder analysis.

Business Outcomes

As a result of the career development session, the HR team are better equipped to hold career review/career development type discussions with staff.  The session provided the team with the tools and techniques required to facilitate discussion; promote career development; and engage and motivate staff.  In addition, the HR team themselves are more engaged with the prospect of introducing a coaching approach to their discussions, guiding and enabling as opposed to directing staff; thereby creating a culture of career ownership amongst staff members.

Those attending the session plan to take the following actions as a result of this workshop:

• Enable people to think more about their personal branding;
• Use the tools provided in the workshop and apply these to real people development situations;
• Increase the use of questioning and encourage candidates to undertake self assessments when discussing career direction; and
• Avoid just 'telling' people what they can do and coach them into thinking about what it is they really want and how perhaps they feel they can get there.

 

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For more information on any of the above or to learn more about how HDA can add value to your organisation, please contact Melissa Gallagher, Client Partner & Project Manager- mag@hda.co.uk / 020 7484 5065

To discuss potential HDA contributions, please contact us at email: info@hda.co.uk