HDA

OUR SERVICES
HDA 9-Box Matrix © Team Engagement Surveys and focus group facilitation

Why we work in this area

• HDA has worked for many years as a staff engagement consultancy, supporting organisations to maintain morale and focus during times of change and rapid organisational growth
• HDA has developed a unique offering in this area, the HDA 9-Box Matrix © Team engagement survey, which sets out to ‘pulse test’ the degree to which people across the organisation are ‘engaged’ with the objectives of the organisation, and the degree to which there are any specific factors across the organisation which need to be managed to improve associate engagement levels.
• Our survey tools and approaches are by now well-referenced, and these references can be found in the following books and publications, including:
  • Your Employer Brand – Attract / Engage / Retain – a book by Brett Minchington, in 2006. See more.
  • The Journal of Industrial and Commercial Training – an Emerald Publication, in 2006. See more.
• HDA links its well developed measurement and communication tools with significant facilitation experience which it brings to its focus group activity in this area
• We find that most survey providers fail the organisations they work with by providing measurement and analysis, but without a sensible consultancy approach for ensuring that survey results can be turned into sensible actions for the business

Our competencies in this area

• HDA has worked with a number of organisations in this area, and has an excellent track record of delivering exceptional surveys and focus group activities which both measure and positively impact staff engagement
• We bring together a balanced mix of devil’s advocate consultancy, with excellent well-refined survey tools and techniques, with deep analytical capability, and with an effective reporting / action planning approach
• We have the consultancy skills to rapidly move organisations from measurement and analysis to action -

Our approach in this area

• HDA’s surveys are delivered online, by e-mail and in hard-copy, and these are supported by a strong devils advocacy/outcomes-focused approach to focus-group facilitation
• We ensure that corporate clients clearly own the process, and we brand the process accordingly, in line with key internal communication programmes
• Our approach is about identifying manageable issues which can be constructively dealt with – it is not about measuring opinion, or creating metrics, or creating benchmarks in the first instance.
• It is a means (a measure) towards an end (organisational improvement), rather than an end in itself. A good associate engagement survey leads to actions, and this is in keeping with HDA’s strong outcomes-focused approach which it applies to all areas of its consultancy
• for this reason, the survey process is not overly complex, and it is intended that the results of the survey are capable of being followed up in a managed, systematic fashion

To trial our Employee Engagement Survey and view sample reports please click here

Who we work with in this area

• HDA has recently worked with organisations like Universal Music, MTV, Paramount Comedy, Honda UK, Honda Finance, Roche Diagnostics and others, in this area. See more here.

 

‘We thought the service provided by HDA was great – the information we gained from the survey was really useful in improving communication and facilitating change. Our results were very positive so the survey results acted as a morale boosting tool, and the process of completing the survey definitely allowed staff a voice to get things off their chest. We thought HDA were efficient and professional when carrying out the survey and they provided very comprehensive feedback.’

Heather Jones – SVP - Comedy & Music, MTV Networks International

Who to contact about our Services in this area

• Contact Melissa Gallagher on +44 (0) 20 7 484 5065, or at mag@hda.co.uk